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Practice Policy Update Regarding COVID-19 View Update Pre-Appointment Screening

UPDATE COVID-19 RASHID PUTMAN PLASTIC SURGERY & MEDSPA: RESPONSE TO EXTENDED EXECUTIVE ORDER TO “STAY AT HOME” THROUGH MAY 31 2020

The health and safety of our patients and staff remain our top priority. As recommendations evolve during the COVID-19 worldwide pandemic, we continue to evolve. We are using CDC recommendations to best serve our patients, protect our staff and families, and do our part to prevent transmission and slow the spread of Novel Coronavirus.

As an essential service, Rashid Putman Plastic Surgery is open during normal business hours for medical procedures. Our surgeons are using guidelines from the American College of Surgeons and American Society of Plastic Surgeons for the delivery of clinical care.

Spa services including waxing, facials, lash lift and tint, microdermabrasion, and massage remain on hold through May 31st. Our office staff will be reaching out to reschedule these appointments.

TELEHEALTH AT RASHID PUTMAN PLASTIC SURGERY

Our secure, HIPPA compliant integrated communication platform allows you to two-way message directly with staff, send images and documents, and complete scheduled video visits.

Welcome to KLARA, a secure, HIPAA compliant integrated communication platform to reach us directly! This holistic approach to telemedicine allows you to not only two-way message directly with staff but also send images and documents.

Ready for an appointment? Schedule a real-time video visit with a provider! NO APP REQUIRED! NO DOWNLOADS! You will receive a text to quickly login using only your birthdate and can begin messaging.

NO APP REQUIRED! NO DOWNLOADS!

TEXT 309-328-3248 or visit our website messenger to connect today!

RASHID PUTMAN POLICIES AND PROCEDURES

  • All patients must wear a face covering when entering the building beginning May 1st in accordance with The Stay at Home Executive Order
  • All patients must complete a COVID-19 Screen to enter the building on the date of their appointment prior to their appointment time
  • If a patient is symptomatic per the COVID-19 screen, his/her appointment will be rescheduled
  • Fees and penalties will be waived for cancelled appointments
  • NO visitors are allowed in the building with patients
    • Visitors may wait in the car and will be admitted by staff if medically necessary
  • Alternative option to our waiting room:
    • Patients should wait in their cars
    • Text us upon arrival at 309-328-3248
    • Patients will be notified when their disinfected exam room is ready for direct entry
  • We are disinfecting all areas of our office multiple times a day
  • Patients must remain six feet apart and maintain social distancing
  • Surgeons and staff will not be shaking hands and hallway doors have been propped open
  • We are screening all staff prior to entry into the office and mandated to stay home if ill
  • Some of our amenities in the waiting room will not be operational in order to minimize contact
  • Hand sanitizer and/or soap and water are readily available
  • As always, we remain complaint with all federal and state requirements

FURTHER UPDATES

Dates of closure could be extended and additional changes implemented as we continue to make safety our first priority. Please call 309-670-0700 with questions and check our social media and website frequently to stay up to date.

Sincerely, Drs Khurram Rashid and Harrison Putman III