UPDATE COVID-19 RASHID PUTMAN PLASTIC SURGERY & MEDSPA NOVEMBER 20, 2020
RESPONSE TO PHASE 4 RESTORE ILLINOIS WITH TIER 3 MITIGATIONS
The health and safety of our patients and staff remain our top priority. As recommendations evolve during the COVID-19 worldwide pandemic, we continue to evolve. We are using CDC recommendations to best serve our patients, protect our staff and families, and do our part to prevent transmission and slow the spread of Novel Coronavirus.
Rashid Putman Plastic Surgery & Medical Spa is open during normal business hours following the policies and procedures below.
- We are suspending spa services where a face covering cannot be worn including: facials, facial microdermabrasion, lip/chin waxing, and skin care consultations without medical delegation
- Massage therapy is allowed only when deemed necessary by a medical provider
- Curbside pick up for retail products is available- Call ahead and we will have your products ready and delivered to your car
- Virtual visits remain available through our secure, HIPPA compliant integrated communication platform. TEXT 309-328-3248 or visit our website messenger to message directly with staff.
RASHID PUTMAN POLICIES AND PROCEDURES
- All patients must join our physicians and staff in wearing a face covering when in the building
- Spa employees will wear a face mask and eye shield during treatment and patients must wear a face mask during spa treatment
- Patients will have their temperatures taken prior to appointments which must be below 100.4
- Patients must certify they are asymptomatic of COVID-19 symptoms and that they have not been exposed to a COVID-19 positive individual per CDC guidelines
- Patients who are symptomatic or have been exposed to a positive COVID-19 individual, must cancel his/her appointment
- Fees and penalties will be waived for COVID related cancellations
- We ask that visitors wait in the car but may be admitted by staff if medically necessary
- Alternative option to our waiting room:
- Patients should wait in their cars and text us upon arrival at 309-328-3248
- Patients will be notified when their disinfected exam room is ready for direct entry
- We are disinfecting all areas of our office multiple times a day and every treatment room after each visit with EPA-registered disinfectant products qualified for use against SARS-CoV-2
- Patients must remain six feet apart and maintain social distancing
- Surgeons and staff will not be shaking hands and hallway doors have been propped open
- We are screening all staff prior to entry into the office and they are mandated to stay home if ill
- Some of our amenities in the waiting room will not be operational in order to minimize contact
- Hand sanitizer and/or soap and water are readily available
- As always, we remain complaint with all federal and state requirements
FURTHER UPDATES: Additional changes can be implemented as we continue to make safety our first priority. Please call 309-670-0700 with questions and check our social media and website frequently to stay up to date. Sincerely, Drs Khurram Rashid and Harrison Putman III
